Remote configuration of software according to customer specifications.Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.).These data migration/installation activities include the following: The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for Philips Respironics compliance monitoring product line (Encore.) Beyond the primary call center job functions, this position will also provide customer support during new Encore installations.
